Contact American Fireplace Supply

Need help with a fireplace, order, delivery, return, or product compatibility? Our team is here to help you choose the right product with clear, reliable support.

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Call Support

Speak with our team during customer service hours.

+1 (680) 223-3390 Monday–Friday, 9:00 AM–5:00 PM EDT

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Email Us

Send product, order, delivery, or return questions anytime.

support@americanfireplacesupply.com Replies are handled during business hours.

Product Help

Need help confirming size, installation type, or compatibility?

View FAQs Include the product name or model number when possible.

Fast, helpful support We can help with product selection, sizing, freight delivery, returns, and trade inquiries.

Trade Program

Business Information

American Fireplace Supply is operated by SK MARKETING SOLUTIONS LLC.

418 Broadway STE R
Albany, New York 12207
United States

Common Reasons to Contact Us

Product selection questions
Sizing, fitment, and compatibility help
Order status and tracking questions
Shipping or freight delivery questions
Return or exchange requests
Damaged, defective, or incorrect item claims
Trade, builder, designer, or contractor inquiries

Helpful Links

Contact Form

Send Us a Message

Use the contact form below and include as much detail as possible. If your question relates to an existing order, please include your order number.

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