The information provided on this website is for general informational and product reference purposes only. American Fireplace Supply makes reasonable efforts to provide accurate product descriptions, specifications, pricing, availability, images, shipping information, and related product details. However, we do not guarantee that all information on the website is complete, current, error-free, or suitable for every project or installation.
Product information may change without notice. Manufacturer specifications, installation manuals, safety instructions, warranty terms, and local code requirements should always be reviewed before purchase, installation, or use.
Not Professional Installation or Code Advice
The information on this website does not constitute professional installation, construction, engineering, architectural, HVAC, plumbing, gas-fitting, electrical, legal, or building code advice.
Fireplaces, fireplace inserts, stoves, venting systems, gas appliances, wood-burning appliances, electric fireplaces, and related accessories may involve specific installation requirements, clearances, permits, inspections, ventilation requirements, fuel connections, electrical requirements, and local building codes.
Customers are responsible for consulting qualified professionals, licensed installers, contractors, inspectors, local authorities, or other appropriate professionals before purchasing, installing, or using any product.
Product Compatibility and Installation Responsibility
American Fireplace Supply may assist with general product questions, sizing questions, accessory questions, or compatibility questions based on information available to us. However, final product suitability depends on the specific installation site, project conditions, local codes, installer requirements, manufacturer requirements, and other factors outside of our control.
The customer and/or installer is responsible for confirming that any product, accessory, venting component, trim, media kit, remote, replacement part, or related item is suitable and compatible before purchase and installation.
Manufacturer Information and Warranties
Many products sold by American Fireplace Supply are manufactured by third-party brands. Product specifications, manuals, warranty terms, installation requirements, safety warnings, and use instructions are controlled by the manufacturer.
Manufacturer warranties, when applicable, are subject to the manufacturer’s terms and conditions. American Fireplace Supply does not create, extend, or modify manufacturer warranties unless expressly stated in writing.
Product Images, Colors, and Finishes
We try to display product images, colors, finishes, and materials as accurately as possible. However, actual product appearance may vary due to screen settings, lighting, photography, manufacturing updates, natural material variation, or supplier changes.
Images may show optional accessories, decorative media, installation examples, or staged environments that are not included unless specifically stated in the product listing.
Pricing, Availability, and Errors
Product pricing, availability, promotions, shipping details, lead times, and descriptions are subject to change without notice.
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted. If a product is listed with incorrect pricing, incorrect availability, incorrect shipping information, or incorrect product details, we may contact the customer to correct the issue, cancel the order, or provide available options.
Shipping and Delivery
American Fireplace Supply ships within the contiguous United States. We do not ship to Alaska or Hawaii.
Shipping estimates are provided for general planning purposes and are not guaranteed unless expressly stated in writing. Delivery times may vary due to carrier delays, freight conditions, supplier processing, weather, address issues, high order volume, or other circumstances outside of our control.
Customers should inspect deliveries promptly and report damaged, missing, or incorrect items according to our Shipping Policy and Return and Refund Policy.
External Links and Third-Party Websites
This website may contain links to third-party websites, manufacturer pages, manuals, resources, payment providers, financing providers, or other external content. These links are provided for convenience only.
American Fireplace Supply does not control third-party websites and is not responsible for their content, policies, accuracy, security, availability, or practices.
Customer Reviews and User-Generated Content
Our website may include customer reviews, ratings, comments, submitted photos, questions, answers, or other user-generated content. Such content reflects the opinions and experiences of individual users and does not necessarily represent the views of American Fireplace Supply.
We are not responsible for the accuracy, completeness, or reliability of user-generated content.
Limitation of Liability
To the fullest extent permitted by law, American Fireplace Supply is not liable for losses, damages, expenses, delays, installation issues, project complications, code violations, misuse, improper installation, or other claims arising from reliance on website information, product information, third-party information, or customer failure to verify product suitability before purchase or installation.
Nothing in this disclaimer is intended to limit rights that cannot be limited under applicable law.
Changes to This Disclaimer
We may update this disclaimer from time to time to reflect changes in our business, website, policies, products, services, or legal requirements. Updates will be posted on this page.
Contact Information
If you have questions about this disclaimer, a product, an order, shipping, returns, or compatibility, please contact us.
American Fireplace Supply
Operated by SK MARKETING SOLUTIONS LLC
418 Broadway STE R
Albany, NY 12207
Email: support@americanfireplacesupply.com
Phone: +1 (680) 223-3390
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM EDT